Pre-order Terms and Condition

Pre-Order Terms

What is a pre-order?
Pre-ordering lets you reserve an upcoming product or a restock to make sure you don’t miss out on high-demand items. You’ll be among the first to receive your order once it’s available!

How will I know if my product is on pre-order?
Any pre-order items will be clearly marked with “PREORDER” in the product title and description, so you know exactly what’s available now and what’s on its way.

When will my pre-order arrive?
Each pre-order has its own estimated shipping date, which will be noted on the product page. We do our absolute best to stick to these dates, but sometimes delays can happen outside of our control. If that’s the case, we’ll keep you in the loop!

What happens if I order in-stock and pre-order items together?
We’ll ship everything together once your pre-order items are ready. If you’d like your in-stock items sooner, we recommend placing two separate orders.

Can I cancel a pre-order?
All pre-orders are final. Once an order is placed, it's sent off to our manufacturer, and we are unable to offer cancellations or refunds. But don’t worry, your items will be worth the wait!